Resources
Websites
SeniorCare’s Services – Summarized in non-English
Federal Aging Resources
Find a Veterans Service Office Near You
Centers for Medicare and Medicaid Services
Massachusetts Aging Resources
Prescription Advantage Program (see June 2026 update to this program)
SHINE – Serving the Health Insurance Needs of Everyone
Massachusetts Executive Office of Aging & Independence
Mass Aging Access (formerly: Mass Home Care)
Printable Transportation Guide
A Transportation Resource Guide for Elders and Residents with disabilities within SeniorCare’s Planning and Service Area
Councils on Aging
Useful Links
Greater North Shore Link
(formerly: Aging and Disability Resource Consortium of the Greater North Shore)
Alzheimer’s Association of Eastern Massachusetts
Massachusetts Council on Aging
Emergency Preparedness
MEMA – Mass. Emergency Management
FEMA – Federal Emergency Management
Downloadable (printer friendly) Community Emergency Resource Sheets (requires PDF reader)
Phone Numbers
Hospitals
| Addison Gilbert Hospital, Gloucester | 978-283-4000 |
| Beverly Hospital | 978-922-3000 |
Fuel Assistance
| Action Inc. | 978-281-3900 |
| LIHEAP (Low Income Home Energy Assistance Program) | 800-632-8175 |
| NSCAP (North Shore Community Action Program) Fuel assistance appointment line | 978-531-0767 x136 |
| Utility Shut-Off Protection | 800-632-8175 |
Disability Agencies
| AFC (Adult Foster Care) | 978-281-2612 |
| Viability, Inc. | 978-879-4246 |
| Disability Resource Center (former Independent Living Center of North Shore/Cape Ann) | 888-751-0077 |
| Mass Rehabilitation Commission | 800-245-6543 |
| Mass Rehab for Home Care | 800-223-2559 |
| Mass Commission for the Blind | 800-392-6450 |
| Northeast ARC, Personal Care Attendant Program | 978-762-0301 |
Health and Public Records
| EOEA SHINE (Serving Health Information Needs of Everyone) | 800-243-4636 |
| EOEA Prescription Advantage | 800-243-4636 |
| Medicare | 800-633-4227 |
| Mass Health Customer Service Center | 800-841-2900 |
| Social Security | 800-772-1213 |
Legal Services
| Northeast Legal Aid, NE Justice Center | 781-599-7730 |
| Mass Legal Helpline | 800-342-5297 |
| Long Term Care Ombudsman Program | 866-927-1050 |
State Agencies
| Mass Options | 844-422-6277 |
| Dept. of Public Health | 617-624-6000 |
| Massachusetts Executive Office of Aging & Independence | 617-727-7750 |
| Massachusetts Executive Office of Health and Human Services | 617-573-1600 |