In today’s connected world, the internet offers countless benefits—from staying in touch with family and friends on social media to managing finances, shopping, planning travel, and accessing health information. For older adults, especially those who may live alone or have limited mobility, the digital world can be a lifeline. But that lifeline also comes with some risk. Online safety concerns are growing, and it’s important for older adults—and those who care about them—to be aware of the potential dangers and how to avoid them.
Older adults may be targets for online scams and exploitation for a few reasons. First, they may be less familiar with evolving technology and the warning signs of digital fraud. Second, scammers often assume retired people have access to savings or retirement funds. And third, older adults tend to be more trusting of strangers, especially those who seem kind or appear to represent a trustworthy organization.
One of the most common threats is phishing—fraudulent emails, texts, or pop-ups that try to trick you into revealing personal information, such as passwords or credit card numbers. These messages often appear to come from legitimate sources like banks, government agencies, or even friends. Clicking on a malicious link can lead to identity theft or financial loss.
Social media can be a wonderful way for older adults to stay connected, especially with younger family members. But these platforms also come with unique risks. Many people unknowingly overshare, posting details like their location, birthday, or full name—information that scammers can use to impersonate them or access their accounts.
There’s also the danger of romance scams, where someone builds a seemingly loving online relationship and then asks for money. These scams can be deeply hurtful and financially devastating. A growing number of older adults have been victims of such schemes.
Another concern is the spread of misinformation—especially when it comes to health, finances, or politics. Scammers and bad actors often post misleading articles, fake news, or sensational stories that prey on older adults’ fears or emotions. Clicking on these links can lead to more phishing attempts or malware.
Some websites promote products or supplements that claim to cure diseases or slow aging—usually without scientific evidence. Visitors may spend money on useless or even harmful products, believing they’re investing in their health.
The good news is that with a few precautions, we can enjoy the benefits of the internet while staying safe:
- Be cautious with personal information. Never share your Social Security number, banking information, or passwords through email or social media messages.
- Use strong, unique passwords. And consider using a password manager to keep track of them.
- Enable two-factor authentication. Many platforms offer an extra layer of security that sends a code to your phone or email when logging in.
- Think before you click. If a message or link seems suspicious—or too good to be true—it probably is. When in doubt, contact the organization directly using a known phone number.
- Limit what you share on social media. Avoid posting details like your full birthdate, travel plans, or information about your finances or health.
- Update your devices. Regularly install updates for your phone, tablet, and computer. These updates often include security fixes.
- Talk to someone you trust. If you’re unsure about something you saw online, ask a family member, friend, your senior center or library, or SeniorCare for help.
As our lives continue to move online, it’s important for older adults to stay informed and cautious. Online safety is not about fear—it’s about empowerment. With the right knowledge and tools, we can protect ourselves while enjoying all the opportunities the digital age has to offer. Staying connected shouldn’t mean putting your privacy—or your finances—at risk.
SeniorCare offers technical advice and training through the Technology Navigator program, which provides free one-to-one assistance and classroom training to help older adults (age 60 or older) access the internet, learn about technology resources and programs, and utilize technology to meet their individual goals. Call SeniorCare at 978-281-1750 to learn more about the Technology Navigator program.